Service Level
Service level is the lever that controls how much safety stock you carry.
Key takeaway: Service level is the lever that controls how much safety stock you carry.
Found in Settings → Service Level. Controls how much safety stock to hold.
How service level works
A service level of 95% means the safety stock is sized so that, across all your orders, you expect to have stock available 95% of the time. Raising it to 99% gives more protection but increases the amount of inventory you carry. Lowering it to 90% reduces safety stock and frees up cash, but increases the chance of running out.
95% is the recommended starting point for most stores. You can adjust it per SKU for products that are especially critical or especially low-priority.
Frequently asked questions
What is Service Level in Forthcast?
Service level is the lever that controls how much safety stock you carry.
Related glossary terms
Service Level — live in Forthcast
Tune lead times, service level and buffers from inside Forthcast — every reorder recalculates instantly.